Every subscriber sits on a billing cycle. Invoices generate ahead of the due date, reminders send themselves and a paid invoice extends the subscription without an admin opening anything.
When an invoice passes the grace period you set, the service suspends on the rule, not on how busy your evening was. Payment clears the suspension again on its own.
Give resellers a client area, their own price list and a prepaid credit balance. They create and renew their own subscribers while your accounts stay in one place.
Active services, recurring revenue, overdue balances and cancellations all come from the same database, so the figure you quote is the figure that is true.
A billing panel is only worth running if it becomes the single source of truth. Each subscriber turns into a client record carrying their package, their connection or device count, their next renewal date and their whole payment history. Search by email address, by username, by invoice number or by the reference printed on a bank transfer and you get the same answer every time. No second spreadsheet, no private list living on somebody's phone.
A streaming catalogue is rarely one product. You sell a base bouquet, a sports or premium add-on, an extra connection, a second device and a trial that has to expire by itself. Each of those becomes a product or a configurable option with its own price, its own cycle and its own rules. Resellers see reseller rates through group based pricing while retail customers see retail rates, all from the same catalogue. If it is hosting rather than streaming you want to resell, that is a separate product line: see our white-label reseller accounts.
The revenue you lose is almost never the subscriber who refuses to pay. It is the one whose card expired, the one who meant to renew on Friday and forgot, and the one nobody chased because chasing is nobody's favourite job. A dunning schedule closes that gap: reminders before the due date, reminders after it, an optional late fee, then suspension, then termination. Each step waits a delay you choose, and every one is written to the client log so you can see exactly what was sent and when.
Nobody wants to rebuild a working streaming stack just to fix their invoicing. Where your panel exposes an API, we connect billing to it with a provisioning module, so a paid invoice creates or extends the line and an overdue invoice disables it with no admin standing in the middle. MAG and Xtream style panels normally expose enough for that. Where a panel offers nothing usable, we set the same events to raise a task in your admin queue instead, so the step stays tracked and timed rather than forgotten. Your streams do not move, whether they sit on your own metal or on high-bandwidth streaming servers here.
We build on WHMCS, the same billing and automation platform behind our managed WHMCS hosting plans, rather than on something homegrown that only we could maintain. Four stages, run with you rather than at you.
We turn your bouquets, device counts and connection limits into billable products on real cycles: monthly, quarterly, half yearly and annual, plus the add-ons you sell on top of them.
We install and test the payment gateway modules your business is approved for, in the currencies you actually sell in, then confirm the callbacks so a payment posts against the right invoice.
We link billing to your streaming panel wherever its API allows, then test the whole loop on a sample account: order, pay, extend, fall overdue, suspend, pay again, restore.
Reminder schedules, grace periods, late fees, suspension and termination rules go live together, after a walkthrough of the admin area so nothing surprises you in week one.
The billing panel is not a zip file we hand over and wish you luck with. It runs on ElySpace infrastructure behind a 99.9% uptime SLA, which means that when something breaks at two in the morning you raise one ticket, with the same people who also run the server underneath it.
Installing the software is the easy hour. The hard part is billing cycles, proration, tax handling, gateway callbacks and cron timing, and getting any one of those wrong is what produces double invoices or silent non-renewals. Our engineers set them with you on a call instead of emailing you a manual.
Automation is worth nothing if the scheduled task quietly stops firing. We put the billing cron on the server, match its run time to your billing cycles and keep it inside the routine checks covered by our managed server administration, so a missed run is something we look at rather than something you discover at month end.
You get database access and full exports, and there is no proprietary wrapper holding your business hostage. If you ever decide to move the panel somewhere else, the subscriber list, the invoices and the transaction history leave with you in a format another system can read.
ElySpace has served 27,000+ customers since 2016, including operators who keep their panel, their billing and their cPanel hosting under one account and one invoice. Billing automation is not a side project here, it is the platform we already run our own business on.
Live chat and tickets are staffed 24/7, and the same team handles the server, the panel and the billing question, so an invoice that never generated does not turn into three vendors pointing at each other while your renewals sit still.
Tell us roughly how many subscribers you carry, which panel you run and how you take payment today. Our team will map that onto a billing setup and say honestly which parts automate end to end and which parts will still want a human in the loop. Live chat and tickets are staffed 24/7.
That's probably enough from us, we'll let our customers do the talking and with over 2000 reviews on Trustpilot and Facebook, see for yourself why you can trust us to power your website.